Dar Al Fouad Hospital in Egypt

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Dar Al Fouad Hospital in Egypt

Dar Al Fouad Hospital in Egypt

About the hospital

  • Dar Al Fouad Hospital is a tertiary medical center specializing in cardiology, cardiothoracic surgery, and organ transplants.
  • It is based in Cairo and has a 142-bed hospital there and outpatient clinics in Kuwait.
  • SEDCO Holding Company owns 25.8% of Dar Al Fouad, making it the company's second-largest shareholder.
  • In February 1992, the idea of developing a world-class medical care facility in Egypt with unique and high-quality medical services arose.
  • The building phase began in July 1996, with Egyptian, American, and British construction and consultancy organizations serving as consultants.
  • Patients can receive medical and surgical care at Dar Al Fouad Hospital (DAFH).
  • DAFH also works with medical institutes such as the Cleveland Clinic in the United States.
  • There are 19 SICU beds, a radiotherapy unit, a chemotherapy unit, a short stay facility (10 beds), VIP clinics, and a radiotherapy unit in the building.
  • Dar Al Fouad is currently expanding to meet surging demand for its services, with bone marrow transplants, orthopedic procedures, and outpatient visits all on the rise.
  • Following the success of its first facility, the brand has decided to invest in its second, Nasr City Hospital.
  • The 168-bed hospital in Cairo is made up of three basement levels, a ground floor, and an eight-story tower.
  • The building will include a five-star hospital with five operating rooms and 200 physician clinics.
  • The company has its own DAFH Training Center, which trains employees to world-class standards.
  • Non-degree educational options and training programs that meet international standards are available through the center.
  • Dar Al Fouad is also developing a cost-effective pricing plan to keep healthcare costs down.
  • To expand its customer base, it is building specific market channels to reach out to sports groups, syndicate members, and local communities and offer promotional benefits on examination fees, labs, and scanning services.
  • Dar Al Fouad is now reaching out to an Egypt-wide audience after rapidly gaining traction in Cairo thanks to fantastic customer service and excellent patient outcomes.
  • Dar Al Fouad is also developing a cost-effective pricing plan to keep healthcare costs down.

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Vision and Objective

  • The vision of Dar Al Fouad Hospital (DAFH) is to be a leader in healthcare services provision for Egypt and the Middle East by adhering to the most well-known international quality standards of Joint Commission Accreditation and to be known as the hospital of choice among patients, physicians, employees, and other stakeholders.
  • Their objective is to serve the community by providing ongoing education, training, and the introduction of high-quality medical services and facilities and amenities that support high-quality treatment.
  • DAFH is committed to completing this mission by:
    • Collaboration with trustworthy organizations 
    • Recruiting the most excellent doctors and support personnel
    • Putting money into cutting-edge technology and procedures
    • It uses the most up-to-date hospital systems, processes, and procedures appropriate for the local environment and customs.
    • Creating a center for education and training
    • Provide their employees with a world-class working environment
  • They are united by a set of core ideas and principles:
    • Excellence in both professional and technological terms
    • Education, research, and development are all ongoing processes.
    • Compassionate, high-quality service
    • Honesty, transparency, respect, and secrecy drive the highest levels of integrity.

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Awards won by Dar Al Fouad Hospital

  • For the fifth year in a row, Dar Al Fouad has been accredited by the Joint Commission International (JCI).
  • In 2005, we were the first hospital in Egypt to receive JCI certification, and we have maintained that status ever since, in 2008, 2011, and 2017. 
  • Dar Al Fouad Hospital was Egypt's first healthcare provider to be accredited by the Joint Commission International, regarded as the world's "gold standard" for healthcare excellence.
  • Dar Al Fouad's stroke unit obtained its first clinical accreditation in 2017, making it the first in Egypt, the thirst in the Middle East, and one of only 18 accredited units outside of the United States.
  • The accreditation is given after ensuring full compliance with JCI standards, with a focus on the following priority areas: patient safety, environmental safety, patient rights, providing the highest quality care to patients, safe use of medications, safe use of anesthesia, infection prevention, and control, as well as ensuring the competency of hospital staff in providing services.

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Dar Al Fouad Hospital and the Cleveland Clinic Foundation (DAFH)

  • The Cleveland Clinic Foundation (CCF) has been ranked as the best hospital in the United States for cardiology and cardiothoracic surgery for the previous 15 years.
  • Dar Al Fouad Hospital (DAFH) and CCF inked a partnership agreement in 1999.
  • This agreement ensures that the CCF will provide ongoing technical, medical, and administrative support and substantial physician and personnel training exchange programs.
  • As a partner and shareholder in DAFH, it also allows CCF to serve on the Board of Directors.
  • The Joint Commission International (JCI) of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) was established in the late 1990s to survey hospitals outside of the United States.
  • JCI accredits facilities in Asia, Europe, the Middle East, and South America and is a not-for-profit organization. In the world of health care, JCI accreditation is regarded as the top standard.
  • For the fourth year in a row, Dar Al Fouad Hospital has been accredited by the JCI.
  • They were the first hospital in Egypt to receive JCI certification in 2005, and they have maintained that status since 2008, 2011, and 2014.
  • The accreditation is given after ensuring full compliance with JCI standards, with a focus on the following priority areas: patient safety, environmental safety, patient rights, providing the highest quality care to patients, safe use of medications, safe use of anesthesia, infection prevention, and control, as well as ensuring the competency of hospital staff in providing services.
  • Dar Al Fouad Hospital invites specialist physicians who give services at DAFH while practicing in another location, mainly overseas, as part of its objective to provide continued education, research, and development.
  • They may deliver a better service to their patients and a more exposed environment for their professional team by networking ideas and best practices. Following are some of the specialists:
    • Cardiac Electrophysiology, Dr. Magdi El Saba, MD
      • Cardiac Electrophysiology Consultant
      • Senior Lecturer at St. George's Hospital and University of London's Department of Cardiovascular Medicine
      • Adjunct Professor of Medicine, University of Maryland, Baltimore, MD, USA
    • Dr. Satoru Sumitsuji specializes in cardiology
      • Nozaki Tokushukai Hospital's Vice President
      • Heart Center's Director
      • Advanced Cardiovascular Therapeutics Associate Professor
    • Fridun Kerschbaumer, Prof. Dr. Med. - Orthopedic Surgery
      • Orthopedic Surgery Professor
      • Heart Center's Director
      • Chairman of the Arthritis Surgery Department. Frankfurt am Main, Germany's J.W. Goethe University Hospital
    • Dr. Andreas Weidner specializes in neurosurgery
      • Professor of Neurosurgery, M.D.
      • Director of the Osnabrueck Spine Center in Germany
      • Hannover Medical School, Hannover, Germany, Associate Professor of Neurosurgery
    • Dr. Sherif Hakky specializes in endoscopic surgery and obesity treatment
      • Imperial College London, UK, Consultant in Endoscopic Surgery and Obesity
    • Dr. Thomas Muller, Orthopedic Surgeon
    • Dr. Nagy Mekhail is a pain management specialist
    • Prof. Samer Narouz is an anesthesiologist who specializes in pain management
      • Ohio University's Anesthesia and Pain Management Consultant
  • Minor injuries:
    • Dar Al Fouad Hospital's dedicated specialists will deliver the best possible care. Call their helpline to schedule an appointment at their outpatient clinic. If you're not sure what specialty you or your loved ones require, their customer service team would be pleased to point you in the right direction.
    • They also have a specialized pediatric clinic for both minor and urgent injuries within the emergency ward.
  • Urgent Medical Attention:
    • The Emergency Department at Dar Al Fouad Hospital is open 24 hours a day, seven days a week.
    • Ambulance cars are outfitted with cutting-edge telecommunications equipment that allows them to send comprehensive patient information and medical status to the emergency department, allowing for prompt and proper treatment of the patient upon arrival at the hospital.
    • The hospital also has a helipad that can be used for both day and night landings.
    • Heart attacks, head traumas, brain strokes, emergency deliveries, and orthopedic procedures are just some of the situations that the Emergency Department sees.

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Making appointments, rights and responsibilities of the patients

  • To make an appointment following information is required:
  • The name of the patient as it appears on the identification card
  • Gender of the patient
  • Date of birth of the patient
  • Address of the patient
  • Phone number of the patient
  • Names of Specialty Consultants
  • Appointment time preference
  • Changing or Canceling an Appointment:
    • It is critical that you call the hospital as soon as possible to reschedule if you cannot come on the planned date (for example, due to illness or personal reasons).
    • This time slot can then be given to someone else.
  • Rights of Patients:
  • The right to obtain and comprehend these rights and get the assistance required to understand these rights, including translation.
  • Receive equal treatment regardless of race, color, religion, sex, country origin, disability, or financial source.
  • Get compassionate, culturally aware, and respectful treatment in a clean, safe, and welcoming environment free of undue restraint.
  • If an emergency arises, you'll be able to get help right away.
  • To be looked after by professionals that are qualified and experienced.
  • Within 24 hours of admission, a consultant must be seen, and the consultant must reassess the patient's condition.
  • To be thoroughly informed about their diagnosis, treatment plan, any serious complications, side effects, and necessary follow-up care.
  • Participates in the creation and implementation of a care plan.
  • Get all the information you need to make an informed decision about any recommended surgeries or treatments: this information should include potential dangers, benefits, and treatment alternatives.
  • Refuse treatment and release Against Medical Advice after telling them of the implications of their decision.
  • Responsibilities of the Patient:
  • To offer accurate and thorough information regarding the following topics: current complaint, previous medical history, medications used, and other health-related issues.
  • To adhere to the treatment plan that has been prescribed.
  • To sign a permission form with full knowledge of what you're signing (surgery, medical procedures, refusal of treatment, discharge against medical advice, and other forms requested by the hospital).
  • It is not permitted to bring or take any medication from the patient's house.
  • Patients, visitors, and healthcare personnel all have rights that must be respected and considered.
  • Follow the hospital's instructions and regulations.
  • Always be respectful of the hospital's premises.
  • Make the required arrangements to meet your financial commitments by paying your invoices and making the necessary arrangements.
  • Outpatients should stick to a set appointment or cancel it ahead of time.
  • There is no smoking allowed within the hospital.

The Mespoir team is closely linked to several major hospitals in Egypt. If a patient wants to visit Egypt for medical treatment, the Mespoir team shares their reports, air tickets, etc. with the hospital so that the hospital can prepare for the patient's treatment and arrival in advance. The hospital provides a translator along with transport to patients that need it. The patient’s diagnostic reports are retaken so that the doctor can make the best decision for the patient based on the most recent reports. After a treatment plan is decided, the patient is admitted straightaway, and their treatment is started. For more information, contact at: care@mespoir.com or +91 8882202803

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